Privacy Policy

We have updated this Policy. It will go into effect on October 16th, 2017. You can access the previous Policy here.

We strongly advise you to get acquainted with this document as it will apply to your use of the website. Respecting the personal data of the users we have adopted the rules described below that define the way of collecting, storing and using such data. If you disagree with our “Privacy policy” we urge you not to use our website.

GENERAL TERMS

The use of the SERVICE means saving some of the user’s data in Gemly database. This data will be protected according to the hereby “Privacy policy”.

WHAT DATA DO WE COLLECT

  1. Data collected during the SERVICE registration process.
    In order for you to be able to use the functionalities of our site, you will have to register by providing your email address. During the registration process we will also ask you to provide a login and a password which you will be using to sign in to our service.
  2. Data collected during the ordering process.
    In order for you to be able to make an ESD order we will ask you to provide the following data: your method of payment, username and email address.
    The payment service provider may also require you to provide additional payment data, i.e. credit card type, credit card number, its expiry date and CVV number.
    In order for us to be able to raise a commercial (VAT) invoice we will ask you to provide the following data: name and surname, company data, address of residence, registered company address or headquarters address, TIN [Taxpayer Identification Number] to our support team via email: support@gemly.com. 
  3. Data collected automatically.
    During your use of the website there is data concerning your visit that is collected automatically, e.g. your IP address, domain name, browser type, operating system type, etc. This data is collected via cookie files, more on which you may learn from the section that covers the COOKIE POLICY below.
  4. Data collected when you contact us.
    When you contact us using the website, telephone or email you are providing personal data to us, i.e. name, surname, e-mail address.

HOW WE USE YOUR DATA

Your data will not be sold to third parties.
Data collected in the registration process will be used solely for the purpose of enabling you to log in to our system. The registration is obligatory if you wish to make purchases within our SERVICE. This data may also be used to verify if the person who registers meets the requirements of the ToU and legal regulations.
Data collected during the ordering process will be used for the purpose of carrying out the order including: making of the payment by you, making a game code available to you, and enabling us to contact you and improve the process of carrying out the order. For that purpose your data may be forwarded to a payment service provider. Such provider will use your data solely for that purpose. Providing such data is obligatory if you wish to make a purchase.
If you requested for a commercial (VAT) invoice to be raised during the ordering process, the data collected in order to raise such commercial (VAT) invoice will be used solely for the purpose of its raising and for bookkeeping purposes. Providing such data is obligatory if you wish to receive a commercial (VAT) invoice.
The data collected automatically may be used in the way described by the section that covers the Policy on cookie files.
In case of a breach or infringement of the ToU of our SERVICE, or if the legal regulations so require, the data collected may be disclosed to the judicial authority and/or to an authorized bureau.

GOOGLE ANALYTICS ADVERTISING FEATURES

This website uses: 
  • Google Analytics for statistic purposes
  • Google Analytics Advertising Features which include:
    • Remarketing with Google Analytics
    • Google Display Network Impression Reporting
    • Google Analytics Demographics and Interest Reporting
    • Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers 
  • Google reCaptcha for security purposes 
Google Analytics allow to use statistics such as the number of users. The security and privacy policies of Google Analytics can be found here. 
Google Remarketing technology enables users who have already visited the website and shown their interest in products or services to see targeted advertising. The advertising will be displayed using cookies (more about cookies may be found further in COOKIE POLICY below). The information generated by a cookie about the use of the website will be transmitted to and stored on Google’s servers. By using cookies, the user’s behaviour on the website can be analysed and used to provide targeted advertising. If a user prefers not to receive any targeted advertising he/she may deactivate the use of cookies by choosing appropriate Google setting which can be set here. Alternatively the user can deactivate the use of cookies by third party providers by going here or by using the currently available Google Analytic’s opt-outs.
Google Analytics Demographics and Interest Reporting provides information about the age and gender of the website users along with the interests they express through their online travel and purchasing activities. More about Google Analytics Demographics and Interest Reporting can be found here.
reCaptcha is a service that protects the website from spam and abuse. reCaptcha uses an advanced risk analysis engine and adaptive captchas to keep automated software from engaging activities on the website. 

FACEBOOK FEATURES

The website uses:
  • Facebook login
  • Facebook Conversion Tracking Pixel
Apart from creating an account in a traditional way, using your email address and a password, the website offers an easier way to register and login. Users may use their existing Facebook account to create a new account and login on our SERVICE. To make it possible, the user must have an account on Facebook. The information gathered during that process will contain user’s information on Facebook with unrestricted privacy settings (i.e. public information). Information of this type generally includes user name, profile picture, cover photo, username and email. Facebook public information settings can be found here.
The website uses the Conversion Tracking Pixel service provided by Facebook which allows the SERVICE to follow the actions of users after they have been redirected to the website via Facebook advertisements. It allows to verify accuracy and efficacy of Facebook advertisements for statistical and market search purposes. The user’s personal data will not be stored by the SERVICE’s administrator but the collected data may be saved and used by Facebook. This will also enable a cookie file to be saved on the user’s computer. The user may revoke the permission by changing personal Facebook settings here.

OTHER THIRD PARTY FEATURES

The website also uses:
  • Hotjar
  • Sift Science
  • Max Mind
Hotjar is a service that analyzes the online behaviour and feedback of the website’s users. Hotjar assists the SERVICE administrator in providing users with better experience and service as well as assists in diagnosing problems and analysing users’ trends. You may read about information processed by Hotjar and cookies used by clicking here. 
Sift Science service provides a cloud-based, machine learning platform that is used to predict user intent and prevent fraudulent activity in real time. It identifies patterns in data, using custom and global models that leverage both the specific customer’s data and the data provided by all other customers. You may read about information processed by Sift service by clicking here.

HOW WE WILL CONTACT YOU

After you have made an order you may receive emails from us including the transaction details and order confirmation. We may also contact you via phone or email to provide important information on your order or account.

DELETING AND CHANGING DATA

You have the right to review, correct or deny the use of your personal data. Following the receipt of your request, the SERVICE administrator will correct or delete your personal data from the database. We will take all reasonable efforts to fulfill your request of deleting the personal data unless such data needs to be retained according to the binding laws or lawful business purposes.
At all times you may update your data in Gemly by using the link delivered with the post-registration email. If you lose the link you may retrieve it by means of the corresponding form. In order to delete your data from Gemly you need to send a request to the administrator at the following address: support@gemly.com.

LET US STAY IN TOUCH

In order to maintain the highest substantial level and proper communication within the SERVICE we encourage you to contact us via email at support@gemly.com if anything raises your concerns or when you wish to get further information.

COOKIE POLICY

  1. What is a cookie file?
    For technical reasons that improve the efficiency of using our SERVICE some areas of the website may use cookies, i.e. small text files that are sent to your PC for identification purposes to provide you features in an easy and efficient manner. These files are stored in the end-users hardware used to browse websites. The files allow to identify the User’s device and to  display the website according to individual preferences. Cookies usually store the name of the website they come from, time of storing at the end-user’s device and a unique number.
  2. What are we using the cookies for?
    We use cookies to manage the session (logging in). These files also provide information about the statistics of the User’s  visits.
  3. Do cookies contain personal data?
    The cookie files that we use do not contain personal data.
  4. Deleting cookies.
    By default, the software used to browse websites usually allows for cookies to be stored on the end-users’ devices. The settings of the Internet browser can be changed to either block the handling of cookie files or notify the user of each attempt to send cookies to the user’s device. Detailed information on these options and ways of handling the cookie files is available in the software (Internet browser) settings.
    Disabling the option to save cookie files within the Internet browser does not prevent the use of the website but it may cause some hindrances.

HOW WE PROTECT YOUR PERSONAL DATA

Our databases are secured from being accessed by third parties. However, one needs to be aware that no measure of security is perfect and fail-proof.

AMENDMENTS

This Privacy policy may be amended from time to time by means of posting the new Privacy policy at the website. The Privacy policy and ToU together constitute one instrument.

EXTERNAL LINKS AND ADVERTISEMENTS

The website may include external links to other websites (ad banners, for instance). We take no responsibility for privacy policies and terms of services applied by such websites. Our Privacy policy and ToU apply only to the SERVICE.

CONTACT US

The fastest way to contact the SERVICE administrators is to send an email to the following address: support@gemly.com. The company administering the data is Techland Sp. z o.o. based in Ostrów Wielkopolski (63-400) at ul. Żółkiewskiego 3, listed in the register of entrepreneurs kept by the District Court for Poznań Nowe Miasto i Wilda in Poznań, 9th Commercial Division of the National Court Register, under KRS [National Court Register] No. 000001369333, NIP [Tax Identification No.]: 622-24-68-959, REGON [Statistical No.]: 251546820, share capital: PLN 176,891,600.00

 

 

Cookie preferences
Cookies make it easy for us to customize the service to your needs. Use of this website constitutes acceptance of our cookies policy. You can change your preferences at any time. More details in our Privacy Policy